Airtel Nigeria may lose subscribers over BIS stoppage

Airtel’s decision to stop its BlackBerry plans on non BlackBerry devices may cause some of its subscribers to find solace among rivals.

These are some responses on the firm’s Facebook page.

 Prince Sunday Johnson Obot
It has been brought to my notice that you guys are planning to block BIS on Non-BB access Devices. Well, i want to tell you guys that you are on course for a wreckage of your business and whosoever that advised you guys to do that probably by following your other competitors - MTN, Glo and etisalat is such an unrealistic and deluded fellow with respect to the standard of your service. May i also bring to your notice that i have been a loyal customer from the Vmobile era and interestingly my sim is still Vmobile Sim card. Airtel has been my primary line from the beginning as it was my first sim i aquired but due to the terrible nature of your service in terms of standard, your lack of appreciation for your customers, i bought an etisalat sim with a new phone and since then, eti9ja has been my primary line and even when one of my phones got damaged and i had to forego one sim for the other, i dropped your sim card in favor of my etisalat line until recently i started using it for internet surfing on non-bb access device. Now, you may wonder why all this long story. well, its to tell you that, like me, other subscribers dont buy in to your voice services cos its rubbish and many of us out there put up with your crap internet cos the only edge you have over other network operators is the use of BIS on non- BIS access devices hence thats the ONLY thing that keeps you people alive per say airtel otherwise your fate would be like Visafone. yeah, that's the only life line you have left in my opinion. this is no threat but dare block the service and see yourself die a natural death cos those who advice you to block the service are only looking for your ruination cos they are giving you a FALSE impression of yourself. They're apparently hallucinating or even illusioned.how? i'll tell you.

From a reality check, truth be told, Airtel is of no match to MTN, Etisalat and not to mention glo in many aspect. Granted, these operators have all blocked BIS on non-BIS devices but then they have other services and freebies that would still balance their subscriber base. but what about you? what do you have to offer? poor service, exorbitant call charges and the likes. MTN and etisalat has the best internet service at the moment but you dont! you claim to have 3.75G which's equivalent to HSPA but over 80% of your subscribers are still complaining of poor internet service. I dont browse with your sim on day time cos its whacked! etisalat does it better. i find your service good to managed as from 12AM in the morning till 4AM. So tell me what's your pride huh? Just tell me one thing that makes you stand out amongst your competitors if should block BIS on non-bb device? MTN and etisalat's Edge or 3G is 100times better than your 4G(thats if you have one). etisalat gives me 1 minute for every 3mins calls from other networks.. i get 30% bonus on all recharge i make in 30days. MTN gives me double of my credit recharge and guess what? i use this airtime to call other networks too.. what can you really boost of doing for your subscribers airtel? the only one you ever did is the one you are now about to abolish. you are heading for a serious skyfall airtel.

So if you like, go ahead and block BIS on no Bis device i dont care! i will rather go spend my money and subscribe for MTN fastlink or etisalat easyblaze data plans than spend even 100 naira on your non-bis data plan.

 

Kayode Oluwarotimi Joshua To say d truth, I don't use my airtel line for calling. I only use it to browse on my android phone wit d BIS. If truly u guys r going to block d use use of BIS on non bb phones, u've gotta make available a smartphone plan dat will be as good as d BIS. We r d ones dat preaches d gospel of d use airtel BIS on android but if u block it without a vice versa plan, we will surely be dia to repreach d gospel n u'll lose all d soul we've ever won for you. Be wise...