Tuesday, 5 November 2013

Paper by Director, Policy and Competition


Director, Policy and Competition
NCC Mrs. Lolia Emakpore

CONFIRMATION OF REASONABLENESS OF SERVICES FOR FOREIGN EXCHANGE TRANSACTIONS IN THE TELECOMMUNICATIONS INDUSTRY: TRENDS, CHALLENGES & WAY FORWARD
Presented by





Mrs. Lolia S. Emakpore

Director, Policy and Competition

Nigerian Communications Commission


 

November 05, 2013

OUTLINE
Introduction
Types of Intangible Telecommunication Services
Trends
Subsisting Guidelines & Industry Dynamics
Challenges
Way Forward
Conclusion
 


INTRODUCTION
The Confirmation of Reasonableness of Services (CRS)is a regulatory collaborative and support initiative between Central Bank of Nigeria (CBN) and Nigerian Communications Commission (NCC)
The CRS is based on CBN Regulations on International trade transactions
NCC provides expert advise to CBN on Reasonableness of Transactions and remittances for intangible goods.
CRS commenced in 2002 with focus on telecom intangible


INTRODUCTION
NCC developed the initial Guidelines for CRS application processing 2003, after an industry consultation, incorporating the expectations from Key Stakeholders, Bankers, Operators and the Vendors.


INTRODUCTION ..Contd.
Imperatives for Confirmation of Reasonablessness of Service are to:
Check Capital Flights
Encourage Development of Telecom Software Skills and Local Contents in Nigeria
Ensure efficient utilization of Forex by the Telecoms companies.
Control of Forex Round Tripping
Bridge the gap between Telecoms Foreign Direct Investments (FDI) and CRS remittances


TYPES OF INTANGIBLE TELECOMMUNICATION SERVICES
These include:

International Roaming traffic service for voice and SMS

Bandwidth Service for internet and data traffic

Interconnection Services

Software Purchases for Network Expansion and System upgrades

Software License renewal and Network integrity Maintenance

Blackberry Services and arrangements with Research in Motion.


TRENDS
Over the years, the NCC processed CRS invoices applications running into millions of pounds sterling, dollars and euro currencies as follows.


TRENDS
Increase in Software Purchase for Network Expansion and Upgrades
Software remittances accounts for over 40% of the total cost of CRS processed over the last three years as shown in the Table above.
NCC processed and approved over 5,580 Invoices in the Telecoms Industry between 2010 and 2013.
Over 745 applications were declined due to integrity tests, ranging from over-invoicing, expired contract agreements, as well as duplications of invoices, etc.


GUIDELINES ON CRS PROCESSING
Sequel to the 2009 forum, the NCC developed the following guidelines:
Invoice authentication (duly signed, dated and numbered)
Invoices submitted must not be dated beyond(6 months) at the time of presentation to the NCC
Early commencement of expiring contract agreements
Provision of Job Completion Certificates & Site Inspection(where necessary)
Separation of software and hardware components in the invoices, etc
Independent verifications and third party confirmation of prices
The processing time line of 14 days from the date of receipt of CRS applications from the Banks.


INDUSTRY DYNAMICS
Due to Global Trends and Rapid Technology Changes
There is a need to Review the current CRS Guidelines and Procedures to reflect industry dynamics
The reviewed CRS guidelines would address emerging challenges.


CHALLENGES
The current challenges experienced processing include:
Over due invoices – over six months from date of issue.
Submission of invoices with Job completion date that is over two or three years
Expired Contract Agreements
Lumping invoices for software and the associated hardware elements
Operators distributing same set of CRS invoices applications to two or more different Banks for processing
Bankers requiring the NCC to approve Contract Agreements between Operators and Vendors


CHALLENGES.. Contd.
Delay in receiving responses from operators on queries raised during processing.
Invoices do not reflect amounts stated in the contract agreements
Incomplete Documentations
Invoices not duly signed by Operators and vendors (signature, date, name of signatory, company stamp, etc) by both parties.
Arithmetic errors in Bank letters and invoices
Aggressive follow-up of CRS applications by Vendors
 


PROPOSED AMENDMENTS
The following are proposed amendments to the existing CRS procedures:
Invoices submitted to the NCC must not be dated more than 6 months from the date of Job completion.
Extension of the initial 14 days processing cycle to 15 working-day cycle
Basic Operating Software with associated Hardware components does not qualify for CRS processing.


PROPOSED AMENDMENTS
Bank should reflect each Vendor invoices rather than multiple Vendors’ invoices combined in one application/letter.
Invoices submitted on expired contract agreements shall be declined.
Submission of same set of invoices by Operators to multiple Banks shall be sanctioned


PROPOSED AMENDMENTS
Operators to submit certificate of delivery and installation of software within three months of completion specifying:
(i) Location (ii)Date of Installation (iii)Expiration date (iv)Specification of the intangible products
NCC will monitor from time to time the installation and deployment of approved software and other related intangible services on the operators’ networks
 




CONCLUSION
Need to develop local capacity and skills in Software development aimed at reducing forex remittances, increased local content and creating employment as well as entrepreneur opportunities.
 
 
 


THANK YOU
 

 

 

 

 


 

 

 




 
 

 

Paper on CONFIRMATION OF REASONABLENESS OF SERVICES FOR FOREIGN EXCHANGE TRANSACTIONS IN THE TELECOMMUNICATIONS INDUSTRY: TRENDS, CHALLENGES & WAY FORWARD Presented NCC

CONFIRMATION OF REASONABLENESS OF SERVICES FOR FOREIGN EXCHANGE TRANSACTIONS IN THE TELECOMMUNICATIONS INDUSTRY: TRENDS, CHALLENGES & WAY FORWARD
 
 
Presented by

Mrs. Lolia S. Emakpore
Director, Policy and Competition
Nigerian Communications Commission
 
November 05, 2013
OUTLINE
Introduction

Types of Intangible Telecommunication Services

Trends

Subsisting Guidelines & Industry Dynamics

Challenges

Way Forward

Conclusion

 



INTRODUCTION


The Central Bank of Nigeria (CBN) requested for regulatory collaboration and support from the NCC for the Confirmation of Reasonableness of Services (CRS)
For Telecoms related transactions, since 2002.
NCC provides expert advise to CBN on CRS Transactions remittances
The CRS is based on CBN Regulations on International trade transactions



INTRODUCTION


NCC took over this regulatory oversight to support the Central Bank of Nigeria (CBN).
NCC developed the initial Guidelines for CRS application processing 2003, highlighting the expectations from the Bankers, Operators and the Vendors in respect of the CRS invoices.



INTRODUCTION ..Contd.

The imperative of carrying out the CRS function includes:
To Check Capital Flights
To Encourage Development of Telecom Software Skills and Local Contents in Nigeria
To Ensure efficient utilization of Forex by the Telecoms companies.
To Control of Forex Round Tripping
To bridge the gap between Telecoms Foreign Direct Investments (FDI) and CRS remittances
TYPES OF INTANGIBLE TELECOMMUNICATION SERVICES
These include:
International Roaming traffic service for voice and SMS
Bandwidth Service for internet and data traffic
Interconnection Services
Software Purchases for Network Expansion and System upgrades
Software License renewal and Network integrity Maintenance
Blackberry Services and arrangements with Research in Motion.




TRENDS


Over the years, the NCC processed CRS invoices applications running into billions of dollars and millions of pounds sterling and euro currencies as follows.




TRENDS


Increase in Software Purchase for Network Expansion and Upgrades
Software remittances accounts for over 40% of the total cost of CRS processed over the last three years as shown in the Table above.

NCC processed and approved over 5,580 Invoices in the Telecoms Industry between 2010 and 2013.

Over 745 applications were declined due to integrity tests, ranging from over-invoicing, expired contract agreements, as well as duplications of invoices, etc.



GUIDELINES ON CRS PROCESSING


Sequel to the 2009 forum, the NCC developed the following guidelines:

Invoice authentication (duly signed, dated and numbered)

Invoices submitted must not be dated beyond(6 months) at the time of presentation to the NCC

Early commencement of expiring contract agreements

Provision of Job Completion Certificates & Site Inspection(where necessary)

Separation of software and hardware components in the invoices, etc

Independent verifications and third party confirmation of prices

The processing time line of 14 days from the date of receipt of CRS applications from the Banks.

 
 



INDUSTRY DYNAMICS



Due to Global Trends and Rapid Technology Changes
There is a need to Review the current CRS Guidelines and Procedures to reflect industry dynamics
The reviewed CRS guidelines would address emerging challenges.

 
 
 



CHALLENGES


The current challenges experienced in CRS invoices processing:
Over due invoices – over six months from date of issue.
Submission of invoices with Job completion date that is over two or three years
Expired Contract Agreements
Lumping invoices for software and the associated hardware elements
Operators distributing same set of CRS invoices applications to two or more different Banks for processing
Bankers requiring the NCC to approve Contract Agreements between Operators and Vendors

 
 



CHALLENGES.. Contd.


Delay in receiving responses from operators on queries raised during processing.
Invoices do not reflect amounts stated in the contract agreements
Incomplete Documentations
Invoices not duly signed by Operators and vendors (signature, date, name of signatory, company stamp, etc) by both parties.
Wrong calculations and arithmetic errors in Bank letters and invoices
Aggressive follow-up of CRS applications by Vendors

 
 
 
 
 
 



PROPOSED AMENDMENTS


we propose the following amendments to the existing CRS procedures:

Invoices submitted to the NCC must not be dated more than 6 months from the date of Job completion.
Extension of the initial 14 days processing cycle to 15 working days
Basic Operating Software with associated Hardware components does not qualify for CRS processing.

 
 
 



PROPOSED AMENDMENTS


Bank should reflect each Vendor invoices rather than multiple Vendors’ invoices combined in one application/letter.

Invoices submitted on expired contract agreements shall be declined.

Submission of same set of invoices by Operators to multiple Banks shall be sanctioned

 
 
 
 



PROPOSED AMENDMENTS


Operators to submit certificate of delivery and installation of software within three months of completion specifying:

(i) Location (ii)Date of Installation (iii)Expiration date (iv)Specification of the intangible products
NCC will monitor from time to time the installation and deployment of approved software and other related intangible services on the operators’ networks

 
 
 
 



NEED TO DEVELOP LOCAL CONTENT



Need to develop local content and skills on imported Telecom Software, such as:
VAS, BSS software among others.

Propose a 3-year Plan

Reduce Forex Remittances

 
 



CONCLUSION


The NCC would therefore appreciate inputs from this forum towards the development of new CRS Guidelines.

Nigerian Communications Commission picture

Members of staff Nigerian Communications Commission (NCC) at the event.

Telecoms operators spend about N270bn on foreign software in three years

From left: Director New Media and Information Security Nigerian Communications Commission (NCC), Dr Sylvanus Ehikioya; Director, Policy and Competition Mrs. Lolia Emakpore and Secretary Felix Adeoye at the event in Lagos.



Chuks Udo Okonta

About N270 billion ($I.8 billion) has been spent by telecommunications operators on the purchase of foreign software, Inspentech has learnt.

The Executive Vice Chairman Nigerian Communications Commission (NCC) Dr Eugene Juwah, who was represented by the Director, Policy and Competition

NCC Mrs. Lolia Emakpore, disclosed this at the Stakeholders’ Forum on the Confirmation of Reseasonableness of Service (CRS) its organised in Lagos.

He said the operators spent $281.2 million in 2010, $624.6 million in 2011 and $894.5 million in 2012. He added that software remittances abroad accounts for over 40 per cent of the total cost of CRS processed over the last three years, and that NCC processed and approved over 5,580 invoices in the telecoms industry between 2010 and 2013.

He said over 745 applications were declined by the commission due to integrity tests, ranging from over-invoicing, expired contract agreements, as well as duplications of invoices.

Juwah canvassed the need to develop local capacity and skills in software development to reduce forex remittances, increased local content and create employment as well as entrepreneur opportunities.

He called on telecoms operators to support the commission through encouraging development of local content, adding that the repatriation of money abroad is inimical to the nation’s development.

Oyo State Governor lauds Airtel's efforts on job creation

From left: Lanre Adepoju of Airtel; Ms Titilayo Olusanya; Head of CSD, West Region; His Excellency, Senator Abiola Ajimobi; the Governor of Oyo State; Chairman of Juli Pharmacy; Adelusi Adeluyi; Chairman Odua Group of Companies, Chief Sharafadeen Alli and Ekundayo Fatoki, Zonal Business Manager, West-West, Airtel, at the commissioning of ‘Airtel Express Shop Plus’ located inside the new Heritage Mall in Ibadan, Oyo State.


 
 
Chuks Udo Okonta

The Executive governor of Oyo State, His Excellency, Senator Abiola Ajimobi, has commended Airtel Nigeria, for its laudable contribution to job creation in the state.

Governor Ajimobi , who spoke while commissioning the Airtel Express Shop located inside the new Heritage Mall in Ibadan, Oyo State, described the opening of  the sales and service  outlet as a means of further increasing the empowerment opportunities created by Airtel.

According to him, more jobs have been provided for youths in this state and Airtel Nigeria must be commended for delighting customers with innovative products and customer-oriented services.
He noted that the outlet would further bring the products and services of Airtel closer to the people in the capital city and added that his administration will continue to partner with the private sector for job creation and development in the state.
The governor, who was accompanied by the Chairman of Juli Pharmacy, Prince Julius Adelusi Adeluyi and Chairman, Odua Group of Companies, Chief Sharafadeen Alli, was led on a tour of the new shop by Mr. Ekundayo Fatoki, Airtel’s Zonal Business Manager.
He cited the state-of-the-art facilities in the shop as a testimony of Airtel’s commitment towards the delivery of quality services to its customers. 
In the same vein, Airtel in partnership with Easy & Quiet Limited, one of their reputable Channel Partners, have opened another Express Shop in Surulere, Lagos.
The shop is located on Ogunlana Drive, one of the major commercial hubs of Surulere and according to retailers present at the launch, the location is very strategic as it is easily accessible to customers within Ojuelegba, Itire, Idi-Araba, Mushin, Lawanson, Aguda and environs.
The Chairman of Easy & Quiet Limited, Alhaji Mutiu Mohammed Anthony noted that the introduction of the new shop has opened up more job opportunities for the youth in the community and also brought Airtel Nigeria closer to the people in the locality.
" Airtel is not only bringing services closer to its teeming consumers and prospective customers, but also creating employment opportunity for the people in this area," he said.

The Chairman, Surulere Local Government, Honourable. Tajudeen Ajide, who also graced the occasion, applauded the partnership for their contribution to the commercial development of the Surulere Local Government.
The event was also attended by Bayo Osinowo, Airtel’s Regional Operations Director, Lagos and Ayo Ogunranti, Zonal Business Manager Lagos Metro.
Some of the customers present at the event won phones and free recharge cards through the fastest finger game, while two retailers also won cash prizes of N50, 000 each.


Airtel signs definitive agreement to acquire Warid’s Congo Brazzaville Operations

Bharti Airtel ("Airtel"), a leading global telecommunications services provider with operations in 20 countries across Asia and Africa, today said that it has entered into a definitive agreement with the Warid Group ("Warid") to fully acquire Warid Congo SA. The agreement is subject to regulatory and statutory approvals.

The agreement marks the second in-country acquisition by Airtel in Africa. It had acquired Warid’s Uganda operations earlier this year. The latest acquisition will make Airtel the largest mobile operator in Congo Brazzaville with around 2.6 million customers. At present, Airtel is the second largest operator in the country with over 1.6 million customers, while Warid is the third largest with around one million customers.

The agreement aims to bring together the strengths of Airtel and Warid in Congo Brazzaville and benefit customers in the form of affordable tariffs, superior 2G/ 3G network, affordable voice and data services and superior customer care. In addition, existing Warid customers in Congo Brazzaville will join Airtel’s global network of over 280 million customers and enjoy the benefits of ‘One Airtel’ network with affordable roaming rates across Africa and South Asia, besides other exciting bouquet of innovative 2G and 3G services.

Speaking on the agreement, Mr. Manoj Kohli, MD and CEO (International), Bharti Airtel said, "This acquisition is in line with our stated strategy of strengthening our market position through in-country acquisitions, as and when suitable opportunities come along. We are at an advanced stage of successfully integrating Warid’s Uganda operations with that of Airtel and look forward to a similarly swift transition in Congo Brazzaville as well. As already demonstrated in Uganda, the merger will bring more value for the customers in the form of affordable data & roaming tariffs, innovative products, Airtel Money, world-class networks and customer care. We would like to express our deep gratitude to the Government and look forward to its support to this deal. " 

Speaking on the agreement Sriram Yarlagadda, Board Member, Warid, Congo Brazzaville said, "This agreement creates a win–win situation for the customers and provide them with an opportunity to be part of one of the largest mobile services providers in the world. The customers can look forward to enjoy affordable voice tariffs and 3G data services on the most extensive network. On this occasion, we would also like to express our sincere gratitude to the Government for its support and look forward to its continued cooperation towards a successful transaction"

With presence across 17 African countries, Airtel is the largest telecom service provider across the Continent in terms of geographical reach and had over 66 million customers at the end of quarter ended September 30, 2013. Globally, Airtel is ranked as the 4th largest mobile operators in terms of subscribers.

About Bharti Airtel:

       

Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 4 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G wireless services and mobile commerce. Bharti Airtel had over 280 million customers across its operations at the end of September 2013.

 

 

Saturday, 2 November 2013

From Left: Akinsola Omoniyi, Area Business Manager, Lagos North, Airtel; Mrs. Ojuade Oluwaseun, Education Officer, Ifako-Ijaye LGA; Winner of one million naira in Airtel Red Hot Promo, Aremu Akeem Adewale and Fatuade Ayobanji, Area Business Manager, Lagos North, Airtel, during the presentation of cheques to the first set of winners in the on-going Airtel Red Hot Promo at Airtel Express Shop, Ogba, Lagos.

From Left: Akinsola Omoniyi, Area Business Manager, Lagos North, Airtel; Mrs. Ojuade Oluwaseun, Education Officer, Ifako-Ijaye LGA; Winner of one million naira in Airtel Red Hot Promo, Aremu Akeem Adewale and Fatuade Ayobanji, Area Business Manager, Lagos North, Airtel, during the presentation of cheques to the first set of winners in the on-going Airtel Red Hot Promo at Airtel Express Shop, Ogba, Lagos.