Saturday, 9 November 2013
ICT Priorities in Brazil - Enterprise ICT investment plans to 2013
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Product Synopsis
This report presents the findings from a survey of 163+ Brazilian enterprises regarding their Information and Communication Technology (ICT) investment priorities. The survey investigates the core technologies which German enterprises are investing in, including the likes of enterprise applications, security, mobility, communications and collaboration, and Cloud Computing.
Introduction and Landscape
Why was the report written?
In order to provide deeper insights into Brazilian enterprises' ICT investment priorities and strategic objectives.
What is the current market landscape and what is changing?
Brazilian enterprises are demonstrating an increasingly positive trend in the adoption of IT which is expected to continue in 2013.
What are the key drivers behind recent market changes?
Brazilian enterprises are continuously looking to adopt green IT and virtualization, cloud computing, mobility, and business intelligence solutions - primarily to reduce their costs, enhance operational efficiencies, achieve sustainability, and improve customer service and experience.
What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 163+ ICT decision makers in the Brazilian market in H2 2012.
Key Features and Benefits
Recognize Brazilian enterprises' strategic objectives with regards to their ICT investments.
Identify Brazilian enterprises' investment priorities based on their budget allocations across core technology categories such as enterprise applications, security, mobility, communications and collaboration, and cloud computing, etc.
Learn about the drivers that are influencing Brazilian enterprises' investments in each technology category.
Establish how Brazilian enterprises' IT budgets are currently allocated across various segments within a technology category.
Gain insight into how Brazilian enterprises plan to change their IT budget allocations across various segments within a technology category.
Key Market Issues
Rapid economic growth and favourable business conditions are allowing Brazilian enterprises to spend more on expanding their businesses. This is apparent from Kable's survey which indicates a vast majority of respondents expecting to increase their ICT budgets in 2013, in comparison to 2012.
The security market in Brazil is driven by multiple factors such as growing regulatory compliance and an increasing incidence of cyber and malware attacks.
Brazilian enterprises are prioritizing investments in SCM, PLM, and CLM, as on an average 55% of respondents plan to invest in these areas in the next two years.
The need to manage and archive ever-increasing volumes of corporate data in a consistent and compliant manner is driving the demand for enterprise content management (ECM) solutions.
There is an increase in adoption of virtualization solutions amongst Brazilian enterprises, in order to reduce overall IT costs and increase scalability of their ICT infrastructures.
Key Highlights
Brazilian CIOs and IT managers are focusing much of their efforts towards improving security and standardising their IT infrastructure across departments, with respondents rating them X and X on a scale of 1 to 4.
The need for enterprises to keep their mobile workforces connected to corporate networks in order to improve efficiency and ensure smooth running of day-to-day operations is forcing companies in Brazil to invest in mobility solutions.
The demand for communications and collaboration solutions is increasing amongst Brazilian enterprises of all sizes, since they help in reducing travel time and costs and improve productivity.
According to Kable's survey, 85% of enterprises in Brazil are currently using business intelligence tools, and an impressive 82% are planning further investments in the next two years.
Adoption of cloud computing is set to witness an upward momentum amongst Brazilian enterprises, with hybrid cloud likely to emerge as the most preferred area of investment in the next two years.
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 Strategic objectives
1.5 Core technology investment priorities
2 Detailed ICT investment priorities
2.1 Introduction
2.2 Enterprise applications
2.3 Business intelligence
2.4 Security
2.5 Content management
2.6 Mobility
2.7 IT systems management
2.8 Communications and collaboration
2.9 Green IT and virtualization
2.1 Cloud computing solutions
3 Summary
3.1 Brazilian enterprises are optimistic about increasing their investments in various advanced technologies
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List of Tables
Table 1: Brazilian enterprise ICT survey industry breakdown
Table 2: Brazilian enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among Brazilian enterprises
Table 4: Current strategic objectives of Brazilian enterprises
Table 5: Current and future investment priorities of Brazilian enterprises across core technologies
Table 6: Enterprise applications - Brazilian enterprises' current and future investment priorities
Table 7: Business intelligence - Brazilian enterprises' current and future investment priorities
Table 8: Security - Brazilian enterprises' current and future investment priorities
Table 9: Content management - Brazilian enterprises' current and future investment priorities
Table 10: Mobility - Brazilian enterprises' current and future investment priorities
Table 11: IT systems management - Brazilian enterprises' current and future investment priorities
Table 12: Communications and collaboration - Brazilian enterprises' current and future investment priorities
Table 13: Green IT and virtualization - Brazilian enterprises' current and future investment priorities
Table 14: Cloud computing solutions - Brazilian enterprises' current and future investment priorities
List of Figures
Figure 1: Brazilian enterprise ICT survey industry breakdown
Figure 2: Brazilian enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Brazilian enterprises
Figure 4: Current strategic objectives of Brazilian enterprises
Figure 5: Current and future investment priorities of Brazilian enterprises across core technologies
Figure 6: Enterprise applications - Brazilian enterprises' current and future investment priorities
Figure 7: Business intelligence - Brazilian enterprises' current and future investment priorities
Figure 8: Security - Brazilian enterprises' current and future investment priorities
Figure 9: Content management - Brazilian enterprises' current and future investment priorities
Figure 10: Mobility - Brazilian enterprises' current and future investment priorities
Figure 11: IT systems management - Brazilian enterprises' current and future investment priorities
Figure 12: Communications and collaboration - Brazilian enterprises' current and future investment priorities
Figure 13: Green IT and virtualization - Brazilian enterprises' current and future investment priorities
Figure 14: Cloud computing solutions - Brazilian enterprises' current and future investment priorities
To order this report: ICT Priorities in Brazil - Enterprise ICT investment plans to 2013
http://www.reportlinker.com/p01859444/ICT-Priorities-in-Brazil---Enterprise-ICT-investment-plans-to-2013.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=IT_Hosting
Contact Clare: clare@reportlinker.com
US: (339)-368-6001
Intl: +1 339-368-6001
Product Synopsis
This report presents the findings from a survey of 163+ Brazilian enterprises regarding their Information and Communication Technology (ICT) investment priorities. The survey investigates the core technologies which German enterprises are investing in, including the likes of enterprise applications, security, mobility, communications and collaboration, and Cloud Computing.
Introduction and Landscape
Why was the report written?
In order to provide deeper insights into Brazilian enterprises' ICT investment priorities and strategic objectives.
What is the current market landscape and what is changing?
Brazilian enterprises are demonstrating an increasingly positive trend in the adoption of IT which is expected to continue in 2013.
What are the key drivers behind recent market changes?
Brazilian enterprises are continuously looking to adopt green IT and virtualization, cloud computing, mobility, and business intelligence solutions - primarily to reduce their costs, enhance operational efficiencies, achieve sustainability, and improve customer service and experience.
What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 163+ ICT decision makers in the Brazilian market in H2 2012.
Key Features and Benefits
Recognize Brazilian enterprises' strategic objectives with regards to their ICT investments.
Identify Brazilian enterprises' investment priorities based on their budget allocations across core technology categories such as enterprise applications, security, mobility, communications and collaboration, and cloud computing, etc.
Learn about the drivers that are influencing Brazilian enterprises' investments in each technology category.
Establish how Brazilian enterprises' IT budgets are currently allocated across various segments within a technology category.
Gain insight into how Brazilian enterprises plan to change their IT budget allocations across various segments within a technology category.
Key Market Issues
Rapid economic growth and favourable business conditions are allowing Brazilian enterprises to spend more on expanding their businesses. This is apparent from Kable's survey which indicates a vast majority of respondents expecting to increase their ICT budgets in 2013, in comparison to 2012.
The security market in Brazil is driven by multiple factors such as growing regulatory compliance and an increasing incidence of cyber and malware attacks.
Brazilian enterprises are prioritizing investments in SCM, PLM, and CLM, as on an average 55% of respondents plan to invest in these areas in the next two years.
The need to manage and archive ever-increasing volumes of corporate data in a consistent and compliant manner is driving the demand for enterprise content management (ECM) solutions.
There is an increase in adoption of virtualization solutions amongst Brazilian enterprises, in order to reduce overall IT costs and increase scalability of their ICT infrastructures.
Key Highlights
Brazilian CIOs and IT managers are focusing much of their efforts towards improving security and standardising their IT infrastructure across departments, with respondents rating them X and X on a scale of 1 to 4.
The need for enterprises to keep their mobile workforces connected to corporate networks in order to improve efficiency and ensure smooth running of day-to-day operations is forcing companies in Brazil to invest in mobility solutions.
The demand for communications and collaboration solutions is increasing amongst Brazilian enterprises of all sizes, since they help in reducing travel time and costs and improve productivity.
According to Kable's survey, 85% of enterprises in Brazil are currently using business intelligence tools, and an impressive 82% are planning further investments in the next two years.
Adoption of cloud computing is set to witness an upward momentum amongst Brazilian enterprises, with hybrid cloud likely to emerge as the most preferred area of investment in the next two years.
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 Strategic objectives
1.5 Core technology investment priorities
2 Detailed ICT investment priorities
2.1 Introduction
2.2 Enterprise applications
2.3 Business intelligence
2.4 Security
2.5 Content management
2.6 Mobility
2.7 IT systems management
2.8 Communications and collaboration
2.9 Green IT and virtualization
2.1 Cloud computing solutions
3 Summary
3.1 Brazilian enterprises are optimistic about increasing their investments in various advanced technologies
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List of Tables
Table 1: Brazilian enterprise ICT survey industry breakdown
Table 2: Brazilian enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among Brazilian enterprises
Table 4: Current strategic objectives of Brazilian enterprises
Table 5: Current and future investment priorities of Brazilian enterprises across core technologies
Table 6: Enterprise applications - Brazilian enterprises' current and future investment priorities
Table 7: Business intelligence - Brazilian enterprises' current and future investment priorities
Table 8: Security - Brazilian enterprises' current and future investment priorities
Table 9: Content management - Brazilian enterprises' current and future investment priorities
Table 10: Mobility - Brazilian enterprises' current and future investment priorities
Table 11: IT systems management - Brazilian enterprises' current and future investment priorities
Table 12: Communications and collaboration - Brazilian enterprises' current and future investment priorities
Table 13: Green IT and virtualization - Brazilian enterprises' current and future investment priorities
Table 14: Cloud computing solutions - Brazilian enterprises' current and future investment priorities
List of Figures
Figure 1: Brazilian enterprise ICT survey industry breakdown
Figure 2: Brazilian enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Brazilian enterprises
Figure 4: Current strategic objectives of Brazilian enterprises
Figure 5: Current and future investment priorities of Brazilian enterprises across core technologies
Figure 6: Enterprise applications - Brazilian enterprises' current and future investment priorities
Figure 7: Business intelligence - Brazilian enterprises' current and future investment priorities
Figure 8: Security - Brazilian enterprises' current and future investment priorities
Figure 9: Content management - Brazilian enterprises' current and future investment priorities
Figure 10: Mobility - Brazilian enterprises' current and future investment priorities
Figure 11: IT systems management - Brazilian enterprises' current and future investment priorities
Figure 12: Communications and collaboration - Brazilian enterprises' current and future investment priorities
Figure 13: Green IT and virtualization - Brazilian enterprises' current and future investment priorities
Figure 14: Cloud computing solutions - Brazilian enterprises' current and future investment priorities
To order this report: ICT Priorities in Brazil - Enterprise ICT investment plans to 2013
http://www.reportlinker.com/p01859444/ICT-Priorities-in-Brazil---Enterprise-ICT-investment-plans-to-2013.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=IT_Hosting
Contact Clare: clare@reportlinker.com
US: (339)-368-6001
Intl: +1 339-368-6001
ICT experts condemn Central Bank’s partnership with foreign firm
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| CBN building Oluwaseyi Bangudu
|
Google empowers Nigerian businesses with apps for greater productivity
·
Reduces IT costs by over 35%
Chuks Udo Okonta
Google recently organised a breakfast session at the
Southern Sun Hotel, Ikoyi, Lagos, to provide businesspeople in Nigeria with the
opportunity to learn about Google Enterprise services, with a special focus on
Google Apps for Business.
Google Apps for Business facilitates greater productivity,
easier teamwork and collaboration, more flexibility, reliability and security,
and also helps businesses save money. The Apps include Google Search,
Gmail for business, Google Chrome, Google Maps, Google Calendar, and the Google
Cloud platform.
The event, which was sponsored by leading IT Solutions
companies, DataGroup IT and Descasio Limited was well attended by senior
executives from small, medium and large scale organisations.
Regional Manager, Google Enterprise, Shai Morgan, through a presentation on how Google’s Search
Appliance can help customers find relevant information on business websites, explained
that the Google App suite offers simple communication and collaboration tools
for businesses of all sizes, all hosted by Google in the cloud, to simplify
set-up, minimize maintenance and reduce IT costs.
Morgan added that with Google Groups and integrated Instant
Messaging (IM), users can stay connected while on the move. “With Google
Docs, users can share files and work together in real time, ensuring that
everyone is working on the same version of a document all at the same time”, he
said.
Google Apps help businesses manage electronic communications
effectively and at low costs. They are already being used by leading businesses
in West Africa, including Transcorp Plc, Churchgate Group and Fidelity Bank,
Ghana. According to President/CEO of Transcorp, Obinna Ufudo, “We operate a
lean structure at the corporate centre. Our subsidiaries are located in other
cities and our business requires employees to work in different locations.
Therefore, we needed a robust email solution that addresses our concerns about
reliability, convenience, security, ease of use and accessibility. Compared to
other email solutions, Google Apps has been ideal for us.”
Similarly, Churchgate chose Google Apps in 2012 to fulfill
its need for email storage space and for consistent, constant and reliable
communication between the company and its customers. Prior to the change,
Churchgate was using another solution but, as Head of IT for Churchgate,
Manjunath Bhat, explains, “Storage was limited because of server space and,
because it has always been vital that we store all of our emails given that any
one of them could contain key information, we adopted Google Apps.”
Bhat is grateful that Descasio Limited, a Nigerian-based
Google Apps Authorized reseller encouraged them to make the switch.
“During the pilot
stage of the move, Churchgate was delighted to discover that Google Apps
provided exactly what we needed in terms of large mail storage space and
handling communication among the different geographies we operate in,” he said.
By synchronizing
their mailbox with employees’ mobile devices, they can stay up to speed with
information and updates at every project stage, no matter where they are. They
are also able to reduce the cost of IT infrastructure. The Head of IT disclosed
that “we have achieved a reduction in operation cost and IT expenditure of over
35 percent since switching to Google Apps.”
Tuesday, 5 November 2013
Paper by Director, Policy and Competition
Paper on CONFIRMATION OF REASONABLENESS OF SERVICES FOR FOREIGN EXCHANGE TRANSACTIONS IN THE TELECOMMUNICATIONS INDUSTRY: TRENDS, CHALLENGES & WAY FORWARD Presented NCC
CONFIRMATION OF REASONABLENESS OF SERVICES FOR FOREIGN EXCHANGE TRANSACTIONS IN THE TELECOMMUNICATIONS INDUSTRY: TRENDS, CHALLENGES & WAY FORWARD
Presented by
Mrs. Lolia S. Emakpore
Director, Policy and Competition
Nigerian Communications Commission
November 05, 2013
OUTLINE
Introduction
Types of Intangible Telecommunication Services
Trends
Subsisting Guidelines & Industry Dynamics
Challenges
Way Forward
Conclusion
INTRODUCTION
The Central Bank of Nigeria (CBN) requested for regulatory collaboration and support from the NCC for the Confirmation of Reasonableness of Services (CRS)
For Telecoms related transactions, since 2002.
NCC provides expert advise to CBN on CRS Transactions remittances
The CRS is based on CBN Regulations on International trade transactions
INTRODUCTION
NCC took over this regulatory oversight to support the Central Bank of Nigeria (CBN).
NCC developed the initial Guidelines for CRS application processing 2003, highlighting the expectations from the Bankers, Operators and the Vendors in respect of the CRS invoices.
INTRODUCTION ..Contd.
The imperative of carrying out the CRS function includes:
To Check Capital Flights
To Encourage Development of Telecom Software Skills and Local Contents in Nigeria
To Ensure efficient utilization of Forex by the Telecoms companies.
To Control of Forex Round Tripping
To bridge the gap between Telecoms Foreign Direct Investments (FDI) and CRS remittances
TYPES OF INTANGIBLE TELECOMMUNICATION SERVICES
These include:
International Roaming traffic service for voice and SMS
Bandwidth Service for internet and data traffic
Interconnection Services
Software Purchases for Network Expansion and System upgrades
Software License renewal and Network integrity Maintenance
Blackberry Services and arrangements with Research in Motion.
TRENDS
Over the years, the NCC processed CRS invoices applications running into billions of dollars and millions of pounds sterling and euro currencies as follows.
TRENDS
Increase in Software Purchase for Network Expansion and Upgrades
Software remittances accounts for over 40% of the total cost of CRS processed over the last three years as shown in the Table above.
NCC processed and approved over 5,580 Invoices in the Telecoms Industry between 2010 and 2013.
Over 745 applications were declined due to integrity tests, ranging from over-invoicing, expired contract agreements, as well as duplications of invoices, etc.
GUIDELINES ON CRS PROCESSING
Sequel to the 2009 forum, the NCC developed the following guidelines:
Invoice authentication (duly signed, dated and numbered)
Invoices submitted must not be dated beyond(6 months) at the time of presentation to the NCC
Early commencement of expiring contract agreements
Provision of Job Completion Certificates & Site Inspection(where necessary)
Separation of software and hardware components in the invoices, etc
Independent verifications and third party confirmation of prices
The processing time line of 14 days from the date of receipt of CRS applications from the Banks.
INDUSTRY DYNAMICS
Due to Global Trends and Rapid Technology Changes
There is a need to Review the current CRS Guidelines and Procedures to reflect industry dynamics
The reviewed CRS guidelines would address emerging challenges.
CHALLENGES
The current challenges experienced in CRS invoices processing:
Over due invoices – over six months from date of issue.
Submission of invoices with Job completion date that is over two or three years
Expired Contract Agreements
Lumping invoices for software and the associated hardware elements
Operators distributing same set of CRS invoices applications to two or more different Banks for processing
Bankers requiring the NCC to approve Contract Agreements between Operators and Vendors
CHALLENGES.. Contd.
Delay in receiving responses from operators on queries raised during processing.
Invoices do not reflect amounts stated in the contract agreements
Incomplete Documentations
Invoices not duly signed by Operators and vendors (signature, date, name of signatory, company stamp, etc) by both parties.
Wrong calculations and arithmetic errors in Bank letters and invoices
Aggressive follow-up of CRS applications by Vendors
PROPOSED AMENDMENTS
we propose the following amendments to the existing CRS procedures:
Invoices submitted to the NCC must not be dated more than 6 months from the date of Job completion.
Extension of the initial 14 days processing cycle to 15 working days
Basic Operating Software with associated Hardware components does not qualify for CRS processing.
PROPOSED AMENDMENTS
Bank should reflect each Vendor invoices rather than multiple Vendors’ invoices combined in one application/letter.
Invoices submitted on expired contract agreements shall be declined.
Submission of same set of invoices by Operators to multiple Banks shall be sanctioned
PROPOSED AMENDMENTS
Operators to submit certificate of delivery and installation of software within three months of completion specifying:
(i) Location (ii)Date of Installation (iii)Expiration date (iv)Specification of the intangible products
NCC will monitor from time to time the installation and deployment of approved software and other related intangible services on the operators’ networks
NEED TO DEVELOP LOCAL CONTENT
Need to develop local content and skills on imported Telecom Software, such as:
VAS, BSS software among others.
Propose a 3-year Plan
Reduce Forex Remittances
CONCLUSION
The NCC would therefore appreciate inputs from this forum towards the development of new CRS Guidelines.
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